Mediação tecnológica no acesso à informação na biblioteca do IFPA - campus Belém

Abstract

This is a professional master's thesis in the Postgraduate Program in Professional and Technological Education (ProfEPT), at the Federal Institute of Education, Science and Technology of Pará (IFPA), in the line of research Organization and Memories of Pedagogical Spaces in Education Professional and Technological (EPT). The object of study focuses on access to information in the IFPA Library on the Belém campus. Currently, access to the library's collection is closed, which makes access to information difficult for users, who depend on the mediation of servers, and is mainly within the scope of this problem. where the research problem emerges: how to improve access for users of the IFPA - Campus Belém library with regard to information retrieval? Aligned with the problem is the following general objective: improving access to information for users of the IFPA library, Campus Belém. To achieve the proposed objective and respond to the problem, we outlined the following methodological approach: regarding the approach to the problem, the research assumed the qualitative form, but also included quantitative aspects; as for its nature, it prioritized applied research consistent with the characteristics of the professional master's degree. Action research was carried out at the IFPA Library, Campus Belém, with 13 employees from the sector; for data collection, we used observation and semi-structured interviews, where the subjects discussed the questions presented. The analysis was mediated by ProfEPT's theoretical and methodological references using the content analysis technique based on Bardin. As a product, a digital environment was developed with a virtual tour accompanied by tutorials and a 360-degree virtual tour of the library, which enhanced access to information. Among the results, improvements in access to information for users of the IFPA library, Campus Belém, mainly for Integrated High School (EMI) and Higher Education students in terms of optimizing study and research time, greater autonomy and better systematicity in information retrieval.